FREQUENTLY ASKED QUESTIONS
Are estimates free?
Yes! Here at Vision, we treat our clients like family and do not charge for consultations.
Is there a warranty for planting?
There is a limited warranty for planting; no other warranties apply. Any plant that fails to
survive one year from planting will be replaced one time free of charge
provided that the plants have been properly cared for by the Purchaser.
Vision Landscape & Design warrants only the variety and not the particular
size (due to availability) of plants and trees covered by this warranty. Annuals,
perennials, roses, plants in tubs or boxes, transplanting, seeding, sodding,
and indoor plants are not covered by this warranty.
Any plant which dies must be examined by a Vision representative prior to
being removed from the ground. Vision will not warrant any plant removed
from the ground prior to inspection. No claim will be considered if the Vision
representative determines that the plant was not properly protected or cared
Vision is not responsible for the replacement of plants, which die as a result of
extreme acts of nature, vandalism or mechanical injury. Cash refund will not
be given. Replacements will not be authorized until three months after
installation. This warranty is void if Purchaser fails to pay in full for materials
and services provided as per this Agreement.
Many plants experience shock after installation and may turn slightly brown
and appear to be dying. This condition is only temporary and the plant should
recover. If, however, after three to four months, a plant does not appear to be
recovering, call Vision and ask our Landscape Inspector to visit and inspect
It is imperative that plants receive proper care, so as to minimize stress. Upon
installation or purchase it is then the responsibility of the owner to supply the
plant with sufficient water and fertilizer (as needed) during their growing
season (May to October) to keep them healthy.
What are some watering maintenance tips?
Watering Maintenence Tips
the soil is cooler, as less will evaporate than during the heat of the day.
water gently to avoid damage.
they can regulate the amount of moisture in the soil so can let more or
less through depending on how the soil feels.
What are some lawn maintenance tips?
1. Protect your lawn from hot weather – temperatures of up to 26°C will
promote the growth but anything above 30°C will stunt growth. If the
temperature rises, avoid cutting the grass too short and instead leave it
standing at about 2”, which will protect from the sun and prevent the soil
from drying out.
2. The optimum time to water the grass is 4-8am; enlist a water
computer control system to water your garden during these unsociable
3. When watering the lawn, use 0.5 gal of water per Sq. ft. as a guide and
be warned that over-watering can lead to mold formation.
When is it a good time to start planting?
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